Returns and Exchanges

Return Policy

Returns will only be accepted within 14 business days of items being delivered for unopened packages and unused products. Customer pays to cover the cost of the return shipment and may be subject to a 5% restocking fee, unless the returned items were due to an error on Capstone Scientific’s behalf. Please allow 7-10 business days for refunds to be processed once the returned item(s) have been delivered back to our facility at: Capstone Scientific 8601 Dunwoody Place #450, Sandy Springs, GA 30350.

Reagents, controls, and solutions are not eligible for return.


Email your order information and a copy of the invoice to with your reason for the return.


Competitive Pricing

Look to Capstone Scientific for the most competitive rates for your lab supply needs.

Catered Customer Service

Individualized customer service with experience in lab services that you will not find from industrial vendors.

Seamless Ordering Process

A quickly established and seamless relationship as your supplier for laboratory products.